Category Archives: Customer Spotlight

Small Town Stories: Donalsonville, Georgia

“Our neighbors are friends, and strangers soon become neighbors, as our friendly people are our number one asset” — Donalsonville Chamber of Commerce website.

This month’s small town story is none other than Donalsonville, Georgia, a town rich in education, health care, relationships, and history.  Donalsonville, a long-time client of Black Mountain Software, came to the top of our list of small cities to write about following publicity celebrating their downtown revitalization program.  Donalsonville appears to be a town full of charm and forward-thinking enthusiasm.  In fact, “making life better here” seems to be a theme for Donalsonville residents, the Chamber of Commerce, and the Donalsonville “BetterWay” Committee, who are teaming up to restore the downtown area.   Read more >

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Small Town Stories: Hazelton, ND

Black Mountain Software recently hit an enormous milestone: signing our 500th customer.  But hold on!  Before we write about that, we want to share our happiness about customer number 499, Hazelton, North Dakota. After working with municipal officials since 2009, BMS is excited to equip Hazelton with the whole nine yards: Utility Billing software Finance software, Payroll software, and our Automated Meter Reading interface module.

You may have heard about the town of Hazelton, ND, which in 2005 offered families up to two lots, $20,000 towards a home, and lots of elbow room to anyone willing to give the cold winters a try and make Hazelton home. Read more >

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Chronicles of a Montana County Road Warrior (Guest Blog)

by: David Morton, Customer Solutions Coordinator and Guest Blogger for the BMS County Clerk Traveling Road Show Series

These are the chronicles of one David Morton, road warrior on a mission to solve client problems for Black Mountain’s Governmental Accounting Software.  What you are about to read is real.

December 12, 2012 – Mineral County (9am), Sanders County (1pm)

Bleary eyed, showered, shaved, and dressed, my double-knotted shoes are ready to venture out on the Northwestern Montana loop. Had I started with Libby instead of Superior, you could imagine me as a Montana stock car road warrior: antlered helmet, fur-covered fish in the back of my pickup, always turning left, and making multiple pit stops until I end back home. Read more >

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Small Town Stories: Belleair, Florida

A Treasurer, who is a client of ours in Belleair, Florida, inspired this month’s small town story. After taking a look at Belleair and finding out more about its colorful history, we couldn’t help but make it into a small town story piece!

All that Belleair has to offer—yachting, horseback riding, golfing, tennis, and skeet shooting—was the exact reason why Henry B. Plant built a majestic hotel there in 1897. But it was the national craze for bicycling that really put Belleair (and the Belleview Hotel) on the map. Belleair became a cycling mecca during the Turn of the Century, hosting a six-day bicycle race and other national (and international) cycling events. Read more >

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Small Town Stories: Grenora, ND

Black Mountain Software loves “Small Towns,” and so we decided to start a series, “Small Town Stories,” inspired by the small towns and cities that motivated BMS to create software made with BIG features for SMALL cities.

This month’s Small Town Story was inspired by a new client of ours from Grenora, North Dakota.  Grenora is located in the upper Northwestern corner of North Dakota, 30 miles from the Canadian border.  A quick search of Grenora on Wikipedia unveiled its specialness, and we couldn’t help but consider it for our feature.

What makes Grenora so special? Well, its small town charm is something to talk about.  Read more >

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Techy Buzzwords Defined

Small towns and big buzzwords can be like oil and vinegar: good together, but hard to mix.

A recent study released by the Global Language Monitor reported on the “Top Tech Buzzwords Everyone Uses but Don’t Quite Understand“.  Assuming the No. 1 position: “Big Data”, followed by “The Cloud.”

While there were some very interesting buzzwords and definitions, many of them were so “up to the minute”, we hadn’t even heard of them!  Take for instance, “CERN,” “Solar Max”, and “De-dupe”…we are still scratching our heads.

So, we decided to create our own Misunderstood Tech Words List.  Why did we choose these particular words?  Read more >

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Behind The Scenes: Black Mountain Software’s Tea Campaign

by: Darlis Smith, BMS Marketing Manager

Black Mountain Software has a long history of giving away nice little gifts through direct mail marketing campaigns and at municipal and school conferences. For example:

  • 2011 iTunes-type gift card for a free downloadable song
  • 2010 Tin of refreshing mints
  • 2009 (Spring) Black Mountain Software cookies
  • 2009 (Autumn) Black Mountain Gourmet Blend coffee
  • 2008 Black Mountain microwave popcorn

Pretty cool stuff! But being new to the company and knowing how expensive direct mail campaigns are, I hesitated last fall before jumping right into plans for another giveaway.  A chat with our Sales team didn’t reveal a lot of solid compelling sales data from past campaigns, but what it did reveal is a strong feeling that the gift items have helped boost our brand recognition and BMS’ positioning as a friendly, service-oriented company that really cares about our customers.  Read more >

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