Enjoying The Season — Tips To Make The Most Of Your Summer

As the weather warms and our thoughts drift to lazy afternoons and backyard barbecues, our work environments sometimes seem more stifling than ever. We never outgrow that inner yearning for the freedom and adventure that summer brings, but we can also feel weighed down by those adult responsibilities as we face the same old, day-to-day tasks. However, your summer experience is all about mindset, and with a dash of planning and foresight, you can make the most of this season both on and off the job. Here are just a few tips to help you embrace this season to its fullest:

  • Plan any vacation time now—If you anticipate taking any vacation time this summer, schedule it with your work team as soon as possible.
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The STEM Education Movement—Is a Too-Narrow Focus Harming Our Future Workforce?

Science and technology are driving our economic future, and in turn, influencing the education and career paths of new college students. In the software industry, stories of young innovators who become overnight millionaires abound, leading the new generation of students to pursue STEM-based majors (Science, Technology, Engineering and Mathematics academic disciplines). More employers want job candidates who are technologically savvy through STEM experience, even those in administrative positions. The STEM-concentrated academic arena promises to prepare students for the future ahead, and give them the best chance at landing the most lucrative, in-demand careers.

However, in their drive to stay on the cutting-edge, many students miss out on key components of a well-rounded education. Read more >

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How-To: Blog Descriptions

Blogs are a very informative way to keep up with many topics: current news, technology, food, fitness, personal opinions, and much more. Some blogs are great just to browse during your free time. But many of us don’t have a lot of free time, so it’s much more efficient to sign up for notification alerts whenever the blog manager posts a new article. The process to sign up for blog notifications, however, varies from blog to blog; many blog managers prefer email, while others prefer RSS feed subscriptions.

Recently, we encountered this issue within our own offices at Black Mountain Software while RSS-feeding our own blog, and it made us think: If our own staff members don’t know all the different processes for blog subscriptions, our readers probably don’t either. Read more >

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High Water Bill Have Your Customer Down?

water-bill copyIf you have the job title of Utility Billing Clerk, you have received – probably too many times to count – a phone call or visit from a customer about a “high” water bill. Usually, the causes of a water bill that reflects significant charges are beyond your control. But your response to the customer can be constructive and informative, helping get to the root of the water bill problem.

First, evaluate common causes of a high water bills:
• A leak that was concealed underground or behind a wall
• Victim to an act of vandalism
• An overestimated current reading or underestimated prior reading
• An incorrect meter reading
• Recent additions such as adding or filling a swimming pool or hot tub
• Addition of, or increase to, landscape and irrigation
• Increase of number of people or guests in the household

How to Mitigate the High Water Bill

If filling a pool was the issue, the customer may qualify to receive a partial credit on their sewer bill if their water account includes sewer billing. Read more >

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How Black Mountain Software Helps Greet A New Hire

It’s done, and now it’s begun. The recruitment process–over. The first impressions–in the distant past. The acceptance agreement–signed and done. And now your new employee is at the front desk, reporting for the first time. What is going through their head? What are they feeling?

This may depend on what has already transpired between her/him and your company. If your workplace culture has made the employee feel warm and welcome throughout the hiring process, it is likely the new employee is positive and excited! And if they felt the environment was warm and inviting, it’s probably an indication that you are positive and excited as well! Read more >

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How To: Have A Positive Attitude in 32 Words

positive thoughtsA Guest Blog for Your Enjoyment…

Have you ever wondered why some people get sick more often than others? Stress has long been attributed to both mental and physical health, but some believe there’s even more to it.

In fact, in my small little spiritual circle, there appear to be members who are immune to everything. This sort of immunity seems to suggest we have a little more control over our mood and destiny than we commonly believe.

In the last century, a Japanese gentleman named Mikao Usui developed a modality to help the willing student realize his potential to help others with healing. Read more >

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Things to Consider When Choosing a Mac vs. PC vs. Tablet

tablet-314153_640 copyBuying a new computer or device can be a challenge, especially with so many choices to choose from. Should you buy a Mac, PC, or tablet? Each has its own pros and cons, advantages and disadvantages, and things they can or can’t do.

There are many factors that should be taken into consideration when deciding what type of computer is best for your situation. For instance, tablets are great because they are small and mobile. Macs are secure, but everything is proprietary, so it can be difficult to find software and games that are compatible (in fact, Black Mountain Software is currently not compatible with Macs and Tablets). Read more >

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Regaining Youthful Enthusiasm and Energy for a Positive Work Day

girlOnSwingChildren have an enthusiasm for learning that is unprecedented— and an outlook on time that is like no other. But as we get older, the days and years fly by and enthusiasm dwindles, or sometimes disappears completely.

At Black Mountain Software, we believe that a child-like enthusiasm for life and work fosters growth and happiness within your job. We have suggestions on how to boost your energy and enthusiasm levels, so that you can feel youthful excitement about tackling your work each and every day!

How to Get Your Youthful Enthusiasm and Energy Back

Open your eyes

Life is happening all around us, but most of the time we are too busy or otherwise preoccupied, and totally miss the fun and beauty around us. Read more >

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Helping A New Employee Transition

7K0A0868We recently posted an article about transitioning to a new job, and techniques for new hires that will help them make a successful transition into their new position. But what about the other side of the coin? What about hiring managers who are preparing for a new employee, or maybe even a new grad who has never worked before and is entering their organization?

If you have a new grad or new hire in your organization, there are a few techniques that can help make their transition more successful, allowing for a shorter transition time and more workplace satisfaction.

How to Help a New Hire With The Transition

  • Get to Know Your New Hire.
  • Read more >
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    Small Town Stories: Lucerne, Wyoming

    Hot Spring outside of Lucerne

    We love small towns! Why, you may ask? Well, working with small towns allows us to really get to know our customers personally to understand their special needs. For example, when Utility Billing Clerk Taylor Smalley from the town of Lucerne, Wyoming, called us needing a cloud-based solution for their utility billing operations so she could work from home and tend to her cattle, we thought, “we can relate to that and it’s exactly why we are in the business of small town software!”

    Cattle tending is just part of Taylor’s life in Lucerne, a town of 535 residents. Read more >

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