Technology Trends in 2017 That Will Change the Way We Live

Despite our love for creature comforts, like the warm voice on the other end of the customer service line, or an office view that is more reminiscent of a mountain resort than a tech outfit, at heart we remain a software company, and therefore prone to technological innovation. So, as we watch the world change and technology with it, we are enthralled to think where it might take us—and our business—in the future.

Remember when technology trends seemed to have decades between them? The rapid evolution of technology is so quick these days that it seems to be changing yearly—sometimes even sooner. Read more >

Posted in Best Practices, BMS Tech Tips, City Clerk Cafe, Cloud Computing, Office Efficiency, School Software, Small Cities, Technology, Uncategorized, Utility Billing | Leave a comment

A Story of a Shovel and a Backhoe

We have a funny little saying we like to use here at Black Mountain Software: “Don’t use a shovel when you really need a backhoe.”

If you are asking yourself what that means, let us elaborate.

Shovels are great. They can get the job done, and require very little knowledge or education to use.  But, if you’re trying to dig a swimming pool, you will quickly find that it’s just not enough compared to the scale of the project.

Software, too, can be inadequate to complete the tasks needed for a city, school, utility or municipality efficiently. Often, we find that clients seeking new software are using a shovel, when what they really need is a backhoe. Read more >

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Is Social Media a Part of Your Agency’s Communication Strategy?

tree-1148032_1920#GetInvolved. #CommunityAffairs. #ILoveMyCity.

Are these hashtags a part of your strategy?

Big and small, many cities and communities are upping their communication strategy with social media. It’s in real time, it’s engaging, and for the most part, it’s free! In fact, communities can reach thousands of their constituents in just moments.

While some cities have been quick to adopt this new method of communication, some have been more hesitant. That’s because adopting social media means you no longer control the communication, but let the constituents drive it with their thoughts, comments and concerns.

But creating a social strategy doesn’t have to be completely scary. Read more >

Posted in Best Practices, BMS Tech Tips, City Clerk Cafe, Latest News, Office Efficiency, Technology, Uncategorized | Leave a comment

What To Do If You’re Getting the Paperless Pushback

Paperless Pushback-rev02The idea of going paperless is pretty revolutionary. It cuts down on waste, saves trees, is easier to organize, is easier to find, and creates a searchable document. It has been a topic of much discussion on our LinkedIn Group, The City Clerk Café, which is flooded with tips for successful implementation. So, why then, is there still pushback on going the paperless route?

Change takes time, and generations of individuals who have been working with paper for 10, 20, 30, even 40 years have a hard time exchanging a physical piece of paper for a virtual document. In addition, the prep work of scanning, storing, and organizing paperless information can be overwhelming to some. Read more >

Posted in Best Practices, BMS Products, City Clerk Cafe, Government Accounting Standards, Latest News, Office Efficiency, School Software, Small Cities, Technology, Uncategorized, Utility Billing | Tagged , , | Leave a comment

Prepping for Back to School in a Three Week Timeline

Back to School. Those three little words have the power to overwhelm almost immediately. The saying, “You eat an elephant one bite at a time” comes to mind when thinking about Back to School prep. As you and your family prepare to go from summer daze to school days, remember to do so by planning your to-do’s over the course of weeks, and not days, so you can digest that elephant one bite at a time.

A Back to School Preparation Timeline

3 weeks before school starts:

  • Begin with taking an inventory of your child’s clothing. Discard items that are too small by reselling or donating the items to charity (don’t forget to grab a receipt for end of year tax purposes!).
  • Read more >
    Posted in Back to School Tips, Best Practices, City Clerk Cafe, Uncategorized | Leave a comment

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