Biography:

Four years after earning his degree in Computer Networking, Ian started working for Black Mountain Software and has now been with BMS for over seven years. He is truly a computer wiz, and in his role as a software testing lead enjoys helping ensure Black Mountain’s software is reliable and user-friendly.  As Ian puts it, one of the best parts of his job is “working closely with BMS’ software developers to ensure the best quality product is presented to our customers.” When he’s not working on development projects, Ian is skillfully guiding clients through processes to solve their problems or providing them with information to answer their questions – and mentoring other Utility Billing Support staff members to do the same.

Small Town Story:

Helena is Ian’s hometown, and he was very excited to find a job that allowed him to stay in Helena. A city of approximately 30,000 situated in the Rocky Mountains and adjacent to the Missouri River, Helena offers a wide array of recreational, cultural, and community activities available year-round. Ian and his wife enjoy camping, hiking, snowboarding and other outdoor activities in the Helena area.  They have three dogs that Ian admits “are basically our children.”

Community Service:

• Humane Society: Dog adopter and organization supporter

Education:

• AS in Computer Networking, University of Montana – Helena