Support

Client calls and e-mails are our priority. We understand that when you call or email us for help, it can often be urgent. Our support specialists are quick to help and they are not your standard I.T. people. Our support staff includes CPAs, former city and school clerks, bookkeepers, programmers and tech specialists – the kind of people who genuinely understand and take a personal interest in helping you resolve whatever is keeping you from getting your work done. They’ll even connect to your PC remotely to help you download new features, guide you through a series of options or show you how to enhance reporting.

Black Mountain Software Support Team

800-353-8829
Telephone Hours: 7:00am – 5:30pm MST
Fax: 406-883-1029
support@blackmountainsoftware.com

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If you sign up for Black Mountain Software emails, about 4 times per year you will receive a special email designed for organizations like yours that are not already Black Mountain customers. We won’t clutter your inbox, and we will provide information relevant and helpful to you. And don’t worry, your email address is never sold or given out to third parties.

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