FAQ

Q.  Where are you located?

A.  We operate out of two offices located in Helena and Polson, Montana.

Q.  Who are your clients?

A.  We primarily serve local government organizations: Municipalities (cities, towns, villages, townships, boroughs, etc.), Counties, Schools, Utility Districts, Community Service Districts, Fire Districts, Airport Authorities, and other Special Districts.

Q.  How long have you been in business?

A.  Since 1987 – more than 25 years

Q.  What are your hours for Service and Support?

A.  7:00am to 5:30pm Mountain Standard Time, Monday – Friday.  Download our helpful Calling Guide for more information.

Q.  How many customers do you have?

A.  We serve more than 570 customers in 24 states.

Q.  Are your products integrated?

A.  Yes, our products are fully integrated to eliminate duplicate data entry.

Q.  What are your most common applications?

A.  Utility Billing, Accounting, Cash Receipting, and Payroll

Q.  How many products do you sell?

A.  We sell, maintain, and support 21 core and specialty products plus 30 add-on modules.

Q.  Do you offer options other than accessing software via the cloud?

A.  Yes. Our cloud hosted solution is usually the best choice, but we do offer options for local installation as well.

Q.  Can we contact your customers?

A.  Absolutely!  We value our customers, hold their opinion in the highest regard, and believe this is the best testament to the high standards we hold for our customer service.

Q.  How many employees do you have?

A.  Forty-eight employees:

Admin = 3

Engineering = 8

Engineering/Owners = 2

Installation & Support = 31

Sales & Marketing = 4

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