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Mini-Training Schedule |
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As a Black Mountain customer, take advantage of free online mini-training sessions that help you make the most of your software. Sessions last between 15 and 45 minutes. These sessions cover new and existing features. To sign up for training sessions, you must first log in, then select the 'Mini-Training Schedule Signup' link to view availablity and signup detail. If you choose to be on a class's wait list, you will be notified in the event of a cancellation. After signing up, an email confirmation is sent. The day before the class you will receive an email reminder containing the session login information. Cancelling your attendance of a mini-training session is done, after logging in, on the main Support page under the class list. Login Help if you do not know your website login information, move your mouse to the login fields at the top of the page and press the Login Help link to have your login information emailed to you - or - contact Support at: 1-800-353-8829. Schedule times listed are Mountain Standard Time. |
| Date/Time | Application | Session Topic | Client Type | Session Description | |
| February | |||||
| Tuesday 02/14/2012 11:00 AM |
Utility Billing | Meter Change Outs Step by Step | City\Other Municipality | Learn exactly how and when to perform meter change outs. | |
| Tuesday 02/14/2012 10:00 AM |
Utility Billing | Customer Maintenance | City\Other Municipality | Learn how Customer Maintenance manages customer information | |
| Tuesday 02/14/2012 11:00 AM |
Service Orders | Service Orders-Creating New SO Types | City\Other Municipality | Learn how to create new service order types. | |
| Tuesday 02/14/2012 2 pm MST |
Payroll | Payroll Extras | All | What if scenario, Leave Schedules, Leave Probation, Leave payout | |
| Thursday 02/16/2012 10 am MST |
Assessor | Balancing & Updating Specials | County | Balancing and updating Specials - Assessor | |
| Thursday 02/23/2012 02 PM MST |
Assessor | Importing MODS | County | Importing MODS - Assessor | |
| March | |||||
| Wednesday 03/14/2012 10:00 AM |
Cash Receipting | Cash Receipting-Creating Templates | City\Other Municipality | Learn how to create templates in Cash Receipting. | |
| Wednesday 03/14/2012 11:00 AM |
Utility Billing | New Users! All About Adjustments | City\Other Municipality | Learn all about creating adjustments in UB. | |
| Wednesday 03/14/2012 10:00 AM |
UB - E-mail Bills | Email Bills (for beginners) | City\Other Municipality | Learn how to generate email bills (Separate Module) | |
| April | |||||
| Saturday 04/14/2012 10:00 AM |
Utility Billing | Compound vs. Combined Meters | City\Other Municipality | Learn when to use the compound meter feature vs. the combined meter feature. | |
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