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Metered Services - Supports multiple types of, including metered water, sewer, gas, electricity, and steam.
Flat Rate Services - Supports all types (e.g., garbage, solid waste, fees, surcharges, etc.).
Rate Structure - Handles any type, including flat rates, single-step rates, multiple-step rates, percentages, etc.
Cycle or Section Billing - Easily handle a large customer base by breaking it into sections to control your billing cycles and smooth billing workflow.
Addresses - Maintains service address, as well as names and addresses of customers, owners, and residents.
Legal Information Maintenance - related to each account, if desired (e.g., subdivision, block, lot, township, range, section, etc.).
Accounts Access - Access account records via account number; route sequence; service address; customer, owner, resident name, resident address; legal information, and a host of other means.
Wizards and Special Functions - optimize user processing for the most common types of activities (e.g., billing, creating and finalizing out accounts, applying penalties, estimating meter readings, meter change outs, etc.).
Standard Reports - Provides users with more than 200 reports that cover all aspects of utility billing operations.
Report Generation – reports may be previewed on the screen, sent to a printer, a file, or to the LaserFiche document imaging system (available from a Laserfiche dealer).
Report Wizard – Organize and create lists of favorite reports. Print groups of reports all at once.
Custom User Reports – create and organize customized user reports.
Notices - Provides integrated internal access to the mail-merge features of Microsoft Word for seamless production of past due notices, disconnection notices, etc.
Laser Post-card or Full-Page Utility Bills - supports production in sorted order.
Security Deposits – provides security deposit support, interest on these deposits, and application of deposits to final bills.
Full Integration – Integrates with Black Mountain Software applications such as: Accounting, Service Applications, Service Orders, Cash Receipting, and various other modules.
Budget Billing - Allows for two types of budget billing.
Rolling Averages may be used to bill based on an average that is updated on the fly each month.
The Pay - up method allows the utility to assign an estimated bill, then create a Pay-up month to 'catch up' based on over charge or under charge.
Web Updates - Allows customer to obtain updates for the software with one easy step using Internet access.
Optional Modules – Add muscle to Utility billing with Automated Telephoning, Handheld Interface, Rate Analysis, Refuse Management, Service Applications, Service Orders and Cash Receipting.
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Accounting