Tag Archives: Cloud

8 Things Every City Clerk Should Understand and Know About in 2016


T2014-10-03O-Nahe job of being a City Clerk requires wearing many hats: software user, recorder, reporter, coworker, conference-goer, accountant, social media expert, customer service provider, budgeter…there is no end to the many roles and tasks completed by city clerks on the daily. In honor of a new year that promotes continued learning and self-improvement, we’ve compiled a list of what we believe are the eight things every city clerk should know and understand for 2016.

What the Cloud is?
With so many agencies going to “The Cloud,” it is important to know exactly what this dreamy concept is and how it affects data computing and storage. Read more >

Posted in Accounting Basics, Best Practices, BMS Products, City Clerk Cafe, Government Accounting Standards, Office Efficiency, Technology | Tagged , , , , , , , | Leave a comment

What is Cloud, in Five Letters

cloud-computing-626252_640 copy

How can five letters leave you so confused, like your head’s in the clouds? Well, when you’re talking about something that you can’t see, is indeterminable in size, and exists “in the clouds,” it’s understandable why people are confused by it. So, we’ve broken down the cloud in five letters:
C, L, O, U, D.

An Explanation of the Cloud in Five Letters (CLOUD)

C – Computing. Cloud, or more formally known as “cloud computing,” is the practice of using a network of remote servers, “the cloud,” to store, manage, and/or process data rather than on a local network server or a personal computer’s hard drive. Read more >

Posted in Best Practices, BMS Partners, BMS Products, Cloud Computing, Small Cities, Technology | Tagged , , , , , , , , , , | Leave a comment

Dealing with Change: Tips for a Seamless Software Conversion

7K0A0190How many times have you heard the words, “that’s the way we’ve always done it” from a co-worker’s mouth? Most likely, a lot! So when it comes time to make a change—in assigned roles, vendors, software, or processes—it can be difficult! Especially when we’ve grown so accustomed to a certain way of doing things.

In the wise words of Socrates, “The secret of change is to focus all of your energy, not on fighting the old, but on building the new.”

At Black Mountain Software, we understand what it means to ask a county, municipality, school or utility to change. Read more >

Posted in Best Practices, BMS Products, Cloud Computing, Office Efficiency, School Software, Technology, Utility Billing | Tagged , , , , , , , | Leave a comment

Hardware That’s Not So Hard

by: Barbara Thomas, Support Specialist and Guest Blogger for the BMS Utility Billing Team

I’m a technophobe at heart. If I even have to plug into a USB connection on my computer, my hands shake. Nonetheless, so many of us are surviving, even thriving in the workplace thanks to devices like computers and printers and digital phone lines. Consider how smartphones have changed our lifestyles and eliminated the need for maps and telephone books and such, saving space and time for us.

Thanks to technology, even more labor saving devices can be really simple to use and can enable quick and accurate data entry and free up time that can be better spent performing customer service with a smile. Read more >

Posted in Best Practices, BMS Products, BMS Tech Tips, Cloud Computing, Office Efficiency, School Software, Technology, Utility Billing | Tagged , , , , , , | Leave a comment

Why More Agencies Are Putting “Cloud First”

Ccloud-computing-626252_640 copyloud computing is no longer new innovation, and many offices have implemented cloud computing as an integrated part of their infrastructure. Local, state and federal governments are getting in on the action as well, by implementing “cloud first” policies for software installations. And Black Mountain Software is no exception!

A “cloud first” policy means that the vast majority of software applications will be accessed on the cloud. If the installation cannot be performed from the cloud, then it will be installed locally, but only if cloud is not available, i.e. “cloud installs are preferable.”

The reasoning behind “cloud first” policies is simple: the cloud offers a faster time to market, reduced installation and deployment costs, scalability, enhanced security and disaster recovery, and a reduction in risk. Read more >

Posted in Best Practices, BMS Partners, BMS Products, Cloud Computing, Small Cities, Technology | Tagged , , , , | Leave a comment

Every Data Storage Device WILL Fail! What You Need to Know

Replacing File:Handbuch Webdesign-InternetDate...Believe it or not, “Every data storage device will fail at some point in time. Every server will fail at some point in time. Every electrical grid will experience an outage at some point in time. And, every Internet Service Provider will experience an outage at some point in time.” — Thomas Toblin, 5 FAQs Municipalities Ask About Hosted Billing & Web Billing Software Providers for Utility Billing Services.

These are the realities of data security, and why more people are looking at Cloud-hosted software in an effort to reduce data security risks.

These vulnerabilities – and the potential to reduce them for our clients – are the very reason Black Mountain Software recently selected Amazon as our infrastructure-as-a-service partner for our hosted accounting and billing software. Read more >

Posted in Best Practices, BMS Partners, BMS Products, BMS Tech Tips | Tagged , , , , , , , , , , | Leave a comment

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