When “Good” Back-Ups Go Bad—Will Your Data Really Survive An Unexpected Loss?

At BMS, we want our tools and services to empower our clients, and provide them with unparalleled functionality and trusted reliability. We strive to craft products that can be counted on to perform seamlessly each and every day. Sometimes, however, our clients face technological glitches that are outside of our control, resulting in unexpected data loss. Some causes of this loss include outdated technology, power outages, or viruses/malware. Regardless of the cause, a data loss can set their operations back days, and sometimes even weeks, thereby costing invaluable time and money.

BMS knows that, while data loss can happen to any client, the resulting headaches are 100% preventable. We recommend regular, routine backups so that data can be quickly and easily recovered in case of an emergency. As the best-practices in data technology evolve constantly, we understand that many of our clients, or their front-line workers may not understand what a good backup protocol looks like. At the minimum, BMS recommends:

  • A backup protocol that contains all the necessary data to restore full function. Avoid cutting corners, thinking that this will save time and money. Technical support for preventable data loss is costly, so a comprehensive backup protocol is a small investment that is well worth it.
  • Nightly back-ups. Daily backups are necessary to retain the most up-to-date data, and by preforming these at night, clients’ system resources will not be impacted.
  • Backups that are maintained offsite. Far too often, we see clients who back up data to the same system, or other onsite resource. One equipment failure, natural disaster, or virus can wipe out that backed-up data. Offsite is the accepted standard.
  • Periodic testing of the back-up protocol. Just as we are encouraged to rehearse emergency preparedness, so too should our clients test their backup protocols. We believe that trusting an untested system results in reduced satisfactory outcomes.

While these are the bare minimums that BMS recommends, we encourage all of our clients to coordinate with the IT support experts to ensure that they have the proper security measures in place. Furthermore, most industries are turning to cloud-based storage solutions that provide an additional level of security. With careful planning and proper vigilance, a well-crafted backup protocol will make unexpected data loss one less problem they ever have to worry about.

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