Imagine you’re at your desk receipting utility payments, answering phones and helping customers. It’s Friday and you’re cruising toward the weekend. With your day already half over, you leave for lunch with a smile. But when you return something is amiss.
You log back into your workstation and the screen flickers with static. A sinister winky-face emoji slowly emerges. Beneath it a “Donate Now” button flashes insistently.
You click around. Try to restart. But your entire system is locked. All you can do is click the Donate button. When you do, horns erupt from the emoji’s forehead and an evil laugh bursts from your speakers. Read more >
A recent Gallup poll shows Congressional approval at an unprecedented historical low of seventeen percent. There’s an endless amount of reasons one could posit as to why that is the case—political dysfunction, legislative gridlock, corruption, a lack of transparency, and virtually everything in between—but regardless, the level of distrust in governmental institutions is growing and even trickling down to the state and local level, which is frustrating for both elected representatives and their constituents.
If doing the right things is considered to be effectiveness, then doing things right is essentially being efficient. To be efficient at your job is different than being effective at your job. They do go hand in hand—efficiency can lead to effectiveness—but effectiveness alone cannot create efficiency.
GET A QUOTE | CALL 800.353.8829