Category Archives: BMS Events

Goal Setting by Month for a Better and Balanced Work Year

How was 2018 for you? Did you accomplish all you wanted to accomplish? Did you do everything you hoped you would do? Were you able to strike a balance between work and relaxation?

How the previous year went plays a large role in determining how we execute our goals and resolutions for the year to come. If portions of your work life left you feeling the need for a little more organization and fun in 2019, here are a few monthly suggestions to spark some enthusiasm in your goal planning for the New Year.

Month-By-Month Goal Setting for a Better and Balanced Work Year

January
Set work and personal goals for the New Year.  Read more >

Posted in Accounting Basics, Back to School Tips, Best Practices, BMS Events, BMS Partners, BMS Products, BMS Staff, BMS Tech Tips, Clerks in the News, Cloud Computing, Customer Spotlight, Office Efficiency, School Software, Small Cities, Technology, Uncategorized, Utility Billing | Leave a comment

Goal Setting by Month for a Better and Balanced Work Year

How was 2018 for you? Did you accomplish all you wanted to accomplish? Did you do everything you hoped you would do? Were you able to strike a balance between work and relaxation?

How the previous year went plays a large role in determining how we execute our goals and resolutions for the year to come. If portions of your work life left you feeling the need for a little more organization and fun in 2019, here are a few monthly suggestions to spark some enthusiasm in your goal planning for the New Year.

Month-By-Month Goal Setting for a Better and Balanced Work Year

January
Set work and personal goals for the New Year.  Read more >

Posted in Accounting Basics, Back to School Tips, Best Practices, BMS Events, BMS Partners, BMS Products, BMS Staff, BMS Tech Tips, City Clerk Cafe, Clerks in the News, Cloud Computing, Customer Spotlight, Latest News, Office Efficiency, School Software, Small Cities, Technology, Uncategorized, Utility Billing | Leave a comment

8 Signs You Are Close to Retirement

There is a rapidly aging demographic in the workforce, and city clerks are no exception. In fact, when we surveyed the 700 City Clerk Café members in 2013 to find out more about them, a staggering 80 percent were over the age of 40.

With retirement looming for many city clerks, and retirement planning for the future on the minds of the remaining city clerks, it seems relevant and timely to discuss what being “ready” for retirement actually means. So, we’ve put together a list of eight signs that could mean your days basking in the sun under a palm tree are nearing. Read more >

Posted in Best Practices, BMS Events, BMS Staff, Clerks in the News, Government Accounting Standards, Office Efficiency, Small Cities, Uncategorized | Leave a comment

8 Signs You Are Close to Retirement

There is a rapidly aging demographic in the workforce, and city clerks are no exception. In fact, when we surveyed the 700 City Clerk Café members in 2013 to find out more about them, a staggering 80 percent were over the age of 40.

With retirement looming for many city clerks, and retirement planning for the future on the minds of the remaining city clerks, it seems relevant and timely to discuss what being “ready” for retirement actually means. So, we’ve put together a list of eight signs that could mean your days basking in the sun under a palm tree are nearing. Read more >

Posted in Best Practices, BMS Events, BMS Staff, City Clerk Cafe, Clerks in the News, Government Accounting Standards, Latest News, Office Efficiency, Small Cities, Uncategorized | Leave a comment

Why We Are Grateful, In Eight Words for Thanksgiving

“We often take for granted the very things that most deserve gratitude.”

It’s easy to get bogged down in all that life throws at us. But fortunately, it’s even easier to be grateful. At Black Mountain Software, we are here because someone had an idea, and someone else thought it was good enough to buy. Twenty-six years later, we have a strong business with a great clientele in one of the most beautiful places in the world. And for that, today we must say, we are so grateful! Grateful for this opportunity, this industry, this location, and our customers, of course. Read more >

Posted in Best Practices, BMS Events, BMS Partners, BMS Products, BMS Staff, BMS Tech Tips, Government Accounting Standards, School Software, Small Cities, Technology, Uncategorized, Utility Billing | Leave a comment

USDA Allocates $4B for Grants and Low-Cost Loans

Given that we specialize in Utility Billing software and many of our clients live in small, rural areas, we are excited to report that the United States Department of Agriculture has set aside four billion dollars for grants and low-cost loans to improve rural water infrastructure.

The program aims to provide funding for drinking water systems, sewage/solid waste disposal, and storm water drainage for qualified households and businesses in eligible areas, which include most state and local government entities in towns with populations of ten thousand or less, private nonprofits, and federally-recognized Tribal organizations in rural areas.

Applications can be filled out online via the RD Apply tool or through a local USDA Rural Development state field office. Read more >

Posted in Accounting Basics, Best Practices, BMS Events, BMS Partners, BMS Products, BMS Tech Tips, City Clerk Cafe, Government Accounting Standards, Latest News, Office Efficiency, Small Cities, Technology, Uncategorized, Utility Billing | Leave a comment

USDA Allocates $4B for Grants and Low-Cost Loans

Given that we specialize in Utility Billing software and many of our clients live in small, rural areas, we are excited to report that the United States Department of Agriculture has set aside four billion dollars for grants and low-cost loans to improve rural water infrastructure.

The program aims to provide funding for drinking water systems, sewage/solid waste disposal, and storm water drainage for qualified households and businesses in eligible areas, which include most state and local government entities in towns with populations of ten thousand or less, private nonprofits, and federally-recognized Tribal organizations in rural areas.

Applications can be filled out online via the RD Apply tool or through a local USDA Rural Development state field office. Read more >

Posted in Accounting Basics, Best Practices, BMS Events, BMS Partners, BMS Products, BMS Tech Tips, Government Accounting Standards, Latest News, Office Efficiency, Small Cities, Uncategorized, Utility Billing | Leave a comment

Small Town Story: West Fargo, ND

Black Mountain Software is proud to have been working with the city of West Fargo since October of 2003, and we are all amazed that in the last fifteen years it has become one of the fastest growing and vibrant areas in all of North Dakota. While it’s easy to write off the state as nothing but icy winters, farmland, and the occasional woodchipper, West Fargo (and the greater Fargo-Moorehead metropolitan area for that matter) prove that North Dakota is not only a great place to visit, but also call home.

While just about every town has a historical district, West Fargo’s Bonanzaville hosts a pioneer village and Cass County Museum on twelve sprawling acres with dozens of historic buildings and thousands of artifacts that capture the spirit and charm of Red River Valley and Cass County at large. Read more >

Posted in Accounting Basics, Best Practices, BMS Events, BMS Partners, BMS Products, BMS Staff, City Clerk Cafe, Cloud Computing, Customer Spotlight, Government Accounting Standards, Office Efficiency, Small Cities, Uncategorized, Utility Billing | Leave a comment

Small Town Story: West Fargo, ND

Black Mountain Software is proud to have been working with the city of West Fargo since October of 2003, and we are all amazed that in the last fifteen years it has become one of the fastest growing and vibrant areas in all of North Dakota. While it’s easy to write off the state as nothing but icy winters, farmland, and the occasional woodchipper, West Fargo (and the greater Fargo-Moorehead metropolitan area for that matter) prove that North Dakota is not only a great place to visit, but also call home.

While just about every town has a historical district, West Fargo’s Bonanzaville hosts a pioneer village and Cass County Museum on twelve sprawling acres with dozens of historic buildings and thousands of artifacts that capture the spirit and charm of Red River Valley and Cass County at large. Read more >

Posted in Accounting Basics, Best Practices, BMS Events, BMS Partners, BMS Products, BMS Staff, Cloud Computing, Customer Spotlight, Government Accounting Standards, Office Efficiency, Small Cities, Uncategorized, Utility Billing | Leave a comment

The Smile On the Other End Of the Line: Good Phone Etiquette

Have you ever heard that a smile can be heard over the phone? We have, and we believe it to be true! And that’s why this week—Customer Service Week (which falls on the first week of October this year)—is a big deal for us.

Not only is Customer Service Week the time of year to celebrate the progress we’ve made providing quality, in-house customer service, but it’s also a time for us to reflect upon the service we provide and determine how we can improve our customer engagements.

While we realize that good customer service should describe every business/customer interaction, because so much of our support comes after the installation of our products and over the phone, we thought we’d focus on one key aspect of customer service: phone etiquette. Read more >

Posted in Best Practices, BMS Events, BMS Staff, Uncategorized | Leave a comment

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If you sign up for Black Mountain Software emails, about 4 times per year you will receive a special email designed for organizations like yours that are not already Black Mountain customers. We won’t clutter your inbox, and we will provide information relevant and helpful to you. And don’t worry, your email address is never sold or given out to third parties.

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