Category Archives: BMS Partners

Tax Forms and More for Happier Clients

Signed, Sealed, Delivered—Easier, More Convenient and Faster.

F2014-10-03O-Naorms, forms everywhere! There’s 1099’s, W2’s, 1095’s, and utility bills to boot! And now, you can get them all and much more from one reliable, trusted supplier.

Our most recent and successful business partnership is with Rocky Mountain Print Solutions (RMPS). They produce and deliver BMS-formatted forms that integrate perfectly with Black Mountain Software to ensure your form printing is accurate and improves your mailing success.

And, do you make yet another supplier call for printer ink? Now you don’t have to. If your printer ink is running dry from printing all those required forms, consider consolidating your form and printer supply needs with RMPS. Read more >

Posted in Accounting Basics, Best Practices, BMS Partners, BMS Products, Government Accounting Standards, Office Efficiency, School Software, Small Cities, Utility Billing | Comments Off on Tax Forms and More for Happier Clients

Reasons to Consider Outsourcing Your Utility Billing Printing

print-mail-statements-invoices-mailing

BMS and BDS: they kind of sound the same, and they work really well in conjunction. Black Mountain Software (BMS) has searched long and hard for a billing partner that could meet the specific needs of the utilities we service, and we found that trusted, reliable partner in Billing Document Services (or BDS).

After years of working with US cities and entities on their utility billing, we know one thing for sure: many are short on time, money, and manpower. Outsourcing with quality companies like BDS will reduce this hardship. And because they are a BMS partner, their processes interface seamlessly and efficiently with our software. Read more >

Posted in Best Practices, BMS Partners, City Clerk Cafe, Office Efficiency, Small Cities, Utility Billing | Tagged , , , , , , | Comments Off on Reasons to Consider Outsourcing Your Utility Billing Printing

BMS Leader Makes Positive Impact on Ronan Youth

The Ronan school district, in coordination with local business leaders, held their annual Education Matters/Girls Career Fair Thursday, April 30th at the K William Harvey elementary school. The focus of the career fair is to inform, educate and mentor youth about the importance of learning and understanding the value of education.

Heather Neff, BMS Chief Operating Officer, met with 3rd and 4th grade students to share her professional experience and success through hard work, dedication and education. “What a wonderful event to be involved with! The girls were fun and engaged, asking questions, and thinking about all the possibilities for their future. Read more >

Posted in BMS Events, BMS Partners, BMS Staff, City Clerk Cafe, Uncategorized | Tagged | Comments Off on BMS Leader Makes Positive Impact on Ronan Youth

Black Mountain Software Teams Up to Clean Up! Green Up!

In conjunction with the Polson Chamber of Commerce and The Beautification Committee of Envision Polson, Black Mountain Software contributed to the annual Clean Up! Green Up! event on Friday, April 24.

The first step to having a beautiful, welcoming community that we are all proud of is to have it trash free. Black Mountain Software ‘Green Team’ volunteers spent their Friday evening picking up trash along a two mile stretch of the Polson walking path from O’Reilly Auto Parts to Mission Valley Auto.

Both Black Mountain Software offices are located in beautiful, picturesque Montana regions. Conserving, reusing, recycling, and being mindful of our environment and planet are everyday practices at Black Mountain Software. Read more >

Posted in BMS Events, BMS Partners, BMS Staff, City Clerk Cafe, Small Cities | Tagged , , , , , | Comments Off on Black Mountain Software Teams Up to Clean Up! Green Up!

What Counties Do That Matters

Did you know there are 3,069 counties in the US, and they are the key level of government, serving the people directly? They are responsible for providing all essential public services and are mandated by federal and state laws and regulations.

That’s a lot of responsibility for the small amount of employees who manage them…and that’s why counties matter so much!

So, county workers, here’s your chance to brag. Next time someone asks, “What does my county do for me?” you can say:

  • Counties manage expenditures of more than $450 billion, including law enforcement, construction, human services, education, and health services.
  • Read more >
    Posted in BMS Partners, Government Accounting Standards, Uncategorized | Tagged , , | Comments Off on What Counties Do That Matters

    “Life is Sweet with Black Mountain Software” Contest Winner Announced

    We are excited to announce Codey Stocks as the winner of our “Life is Sweet with Black Mountain Software” prize drawing!  Codey is the Clerk/Treasurer for the Town of Dixon, Wyoming, which just happens to be a relatively new client of Black Mountain Software. The Town of Dixon purchased our utility billing and government financial accounting software this past summer, and Codey is currently in training on these products. She didn’t enter the drawing until November 7th, after receiving a reminder email that the contest end date was nearing.

    On Monday, November 18th, when Codey’s name was drawn from the 145 entries we received through our online entry form, we knew we had to involve Donna Steele in the announcement.  Donna is one of our Customer Support Specialists who has been training Codey on the BMS Accounting products. Read more >

    Posted in BMS Events, BMS Partners, BMS Staff, Uncategorized | Tagged , , , , | Comments Off on “Life is Sweet with Black Mountain Software” Contest Winner Announced

    Sweet Satisfaction for the Low, Low Price of Free

    By David Tyler, BMS Marketing Manager   

    When December rolls around, Christmas cards isn’t the only big project on the Black Mountain Software Marketing team’s “To Do” list.  December is the month our Sales and Marketing staff members get together and decide on the components of the upcoming year’s direct mail and conference programs – basically, we plan our key outreach efforts to prospective clients.  From a mind-boggling array of options, we choose the gift we will customize and mail in early March to prospective fund accounting and utility billing software clients.  The giveaway gift item will then begin making appearances at our conference booths across the country shortly thereafter. Read more >

    Posted in BMS Events, BMS Partners, BMS Staff, Uncategorized | Tagged , , , , , | Comments Off on Sweet Satisfaction for the Low, Low Price of Free

    Black Mountain Software: Makes Customers Happy

    We love what we do, and when President Wayne Carriere and Vice President Jack Liebschutz  decided to form Black Mountain Software, keeping customers happy with “big city software solutions for small municipalities” was what it was all about.

    That’s why we are so excited to have been featured recently in the Daily Inter Lake article, “Black Mountain Software Keeps Customers Happy.”  In it, the writer talks about our fund accounting and utility billing software, our journey, and our future:

    It wasn’t until about 10 years into its existence that Black Mountain Software lost its first client.

    In spite of its near-perfect rate of client retention to that point,  Black Mountain vice president Jack Liebschutz said “it was very traumatic.

    Read more >
    Posted in BMS Partners, BMS Products, BMS Staff | Tagged , , , , , | Comments Off on Black Mountain Software: Makes Customers Happy

    Good News: BMS’ Customer Satisfaction Survey

    by David Tyler, BMS Marketing Manager

    Not too many of us love taking surveys, or designing them and compiling piles of data–unless maybe you majored in market research! But both customers and companies typically realize that there are mutual benefits to customer satisfaction surveys.

    At Black Mountain Software, we receive mostly very positive input on our utility billing software, fund accounting software and customer support surveys, but we still believe that no matter what the results are, each and every survey that is filled out and returned to us is “good news.” Why?

    First, even if a customer’s survey would happen to have criticisms or show dissatisfaction, that’s important feedback for us to know. Read more >

    Posted in Best Practices, BMS Events, BMS Partners, BMS Products, BMS Staff, Uncategorized | Tagged , , , , , | Comments Off on Good News: BMS’ Customer Satisfaction Survey

    Behind The Scenes: Black Mountain Software’s Tea Campaign

    by: David Tyler, BMS Marketing Manager

    Black Mountain Software has a long history of giving away nice little gifts through direct mail marketing campaigns and at municipal and school conferences. For example:

    • 2011 iTunes-type gift card for a free downloadable song
    • 2010 Tin of refreshing mints
    • 2009 (Spring) Black Mountain Software cookies
    • 2009 (Autumn) Black Mountain Gourmet Blend coffee
    • 2008 Black Mountain microwave popcorn

    Pretty cool stuff! But being new to the company and knowing how expensive direct mail campaigns are, I hesitated last fall before jumping right into plans for another giveaway.  A chat with our Sales team didn’t reveal a lot of solid compelling sales data from past campaigns, but what it did reveal is a strong feeling that the gift items have helped boost our brand recognition and BMS’ positioning as a friendly, service-oriented company that really cares about our customers.  Being a huge believer in the importance of brand strength and positioning, that was enough for me–we launched into plans for a 2012 direct mail and conference giveaway campaign. Read more >

    Posted in BMS Events, BMS Partners, Customer Spotlight, Uncategorized | Tagged , , , , | 3 Comments

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