Black Mountain has teamed up with Billing Document Specialists (BDS) to bring you a simple Utility Billing interface option that makes it easy to take full advantage of the many BDS solutions ranging from Statement Processing to Online Payments.

Billing Document Specialists’ services can save you time (and of course money) and may help improve cash flow by giving customers different ways to pay their bill. The interface eliminates manual receipting work that would be necessary with non‐integrated payment systems. Payment import to UB is processed once a day while export depends on the BDS service being used.

Features

• Customer information export for outsourced bill printing and online bill and balance status updates

• Payment file import

• Customer queries for call list creation

• Optional automatic upload/download of customer information and payment files

BDS Solutions

• Statement Processing
  • Print and Mail Services
  • NCOA Address Correction
  • E-Statements

• Online Payments
  • Express Payments
  • Recurring Payments
  • Over the counter Credit Card Payments

• IVR ‐ Interactive Voice Response offers both in‐bound and out‐bound calls
  • VPS – Voice Payment System (in‐bound)
  • CCM – Call Campaign Manager (out‐bound)
  • SRS – Shutoff Reminder System (out‐bound)

• Lockbox Service
• IVR Phone Payments
• Alert Messages
• SMS Text Billing
• Remote Deposit
• Bill Bank Pay

View Printable BDS Processing Interface PDF