Tag Archives: Clerk

Tools for Users: Black Mountain Software’s Built-in Online Help

online help bmsGuest Blog by Barbara Thomas, Support Specialist

Back in the last century when my husband brought home his first PC, he wanted to learn everything about it. Doing this required printing a user manual (several hundred pages long) off the computer. About a tree’s worth of paper and one printer cartridge later, it was finally ready.

After patiently adding paper and watching the ink drain and dredge from the vessel, it didn’t take long to wean us from the printing habit when it came to using the computer. Neither of us referred to the printed manual in the four-plus years of the computer’s service; it sat on a shelf until we remembered it was a one-sided print job and we could use the reverse side for everyday printing (office paper recycling was a challenge to find back then). Read more >

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10 Things Every City Clerk Should Know How to Do

Government Building

Did you know that only 8 percent of people follow through on their New Year’s Resolutions? Most have already faltered by today’s date.

We feel, however, that it’s never too late to start anew and make goals for the year. That’s why we decided to compile of list of useful advice for city clerks and utility billing clerks, inspired by conversations and comments made by the hardworking municipal clerks that we network with all year long. Check out the list below and decide where you are really making strides, and where you could do better. Start today and make your own resolution to be the best you can be in 2014! Read more >

Posted in Accounting Basics, Best Practices, City Clerk Cafe, Government Accounting Standards, Office Efficiency, Small Cities, Uncategorized, Utility Billing | Tagged , , , , , , | Comments Off on 10 Things Every City Clerk Should Know How to Do

City Clerk Cafe on LinkedIn Has 1,000 Members

Where can you contemplate the pros and cons of going paperless, exchange procedure manuals, and exchange stories from the frontline of a City Clerk?  You can do all this (and more!) on the The City Clerk Cafe on LinkedIn.  If it matters to you, it’s probably on the City Clerk Cafe!

The City Clerk Cafe, which now boasts over 1,000 members from all around the country, gives clerks the opportunity to connect, network, and brainstorm together in an organized forum.  You can track discussions, search for jobs, ask questions, share advice, and get updates on the latest seminars and conferences.  And the best part is you can choose the frequency and depth of the updates you receive straight to your work Inbox by customizing your settings and choosing the conversations you subscribe to. Read more >

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Chronicles of a Montana County Road Warrior in North Central Montana (Guest Blog)

by: David Morton, Customer Solutions Coordinator and Guest Blogger for the BMS County Traveling Road Show Series

These are the chronicles of one David Morton, road warrior on a mission to solve client problems for Black Mountain’s Governmental Accounting Software.  What you are about to read is real.

Sunday, March 17, 2013 – Marias Pass

It’s still winter.

Dave jumped in and started my engine. He steered me out of the garage and up the drive, resetting my trip odometer to zero.  I know that’s the symbol for “long trip ahead.” Someday I hope one of these long trips takes me to Alaska, or maybe to Argentina, where I could shine my headlights out into Lapataia Bay. Read more >

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Chronicles of a Montana County Road Warrior in Eastern Montana (Guest Blog)

by: David Morton, Customer Solutions Coordinator and Guest Blogger for the BMS County Traveling Road Show Series

These are the chronicles of one David Morton, road warrior on a mission to solve client problems for Black Mountain’s Governmental Accounting Software.  What you are about to read is real.

February 24, 2013 – Eastern Montana Tour – Upside-down Latte

There’s a song that’s made Willy a lot of fans and money, and it really sums up my time here at Black Mountain Software: “On the Road Again.”

I almost managed to get through Polson before I stopped for the first time. My son gave me a Starbucks gift card that I hadn’t used yet.  I picked up my first free latte–spiced vanilla–at the local Safeway Starbucks.  At this point I had gone maybe 7 miles–a darned good start! Read more >

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Chronicles of a Montana County Road Warrior in Central Montana (Guest Blog)

by: David Morton, Customer Solutions Coordinator and Guest Blogger for the BMS County Traveling Road Show Series

These are the chronicles of one David Morton, road warrior on a mission to solve client problems for Black Mountain’s Governmental Accounting Software.  What you are about to read is real.

January 29 – February 1, 2013: Golden Valley, Stillwater, Carbon, Rosebud, (maybe Custer), Judith Basin.

THE PLAN:

Tues 1/29: 2pm, Golden Valley meeting with Treasurer Craig and C&R Mary Lu. Staying at Columbus Super 8.

Wed 1/30: 9am, Stillwater County meeting Treasurer Beverly McMurry and 11am, Joe Morse.

Wed 1/30: 2pm, Carbon County meeting Administrative Assistant Angela Newell and 3pm, Treasurer Jane Swanson-Webb. Read more >

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Putting Social Media into Practice – What You Need to Do First

Welsh Assembly Government 28.03.2011

Government Technology Today acknowledges that local governments participating in social media is one of the biggest trends in government technology for 2013.  More and more local governments are finding that utilizing social media for public outreach is not only effective in getting the word out, it also leads to positive interaction between government and constituents.

A note of caution, however: deciding to put social media into practice without thoughtful planning and execution can alter the outcome.

Opening up the channels of communication between government and constituents can be a little scary, time consuming, and overwhelming if the appropriate amount of planning isn’t done prior to implementing your social media efforts.  Here are a few things your organization should think about before opening social media accounts on behalf of your city, county, or agency. Read more >

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Chronicles of a Montana County Road Warrior in SW Montana (Guest Blog, Part 2)

by: David Morton, Customer Solutions Coordinator and Guest Blogger for the BMS County Traveling Road Show Series

These are the chronicles of one David Morton, road warrior on a mission to solve client problems for Black Mountain’s Governmental Accounting Software.  What you are about to read is real.

January 17, 2013 – SW Montana County Tour (Part II), Beaverhead County, Virginia City, Anaconda, and Granite County

At 14 degrees with a south wind, it was quite warm compared to previous mornings in SW Montana. I found my way to the Beaverhead County buildings to meet with Cathy Hucke, Treasurer. She is doing well and Black Mountain software is working for her. Read more >

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Small Town Stories: Belleair, Florida

A Treasurer, who is a client of ours in Belleair, Florida, inspired this month’s small town story. After taking a look at Belleair and finding out more about its colorful history, we couldn’t help but make it into a small town story piece!

All that Belleair has to offer—yachting, horseback riding, golfing, tennis, and skeet shooting—was the exact reason why Henry B. Plant built a majestic hotel there in 1897. But it was the national craze for bicycling that really put Belleair (and the Belleview Hotel) on the map. Belleair became a cycling mecca during the Turn of the Century, hosting a six-day bicycle race and other national (and international) cycling events. Read more >

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Aliteration, Not Literal: Combined and Compound Meters

Water MeterCombined meter and compound meter.  They sound alike, so they must be similar, right?  While these terms are sometimes (mistakenly) interchanged, the purpose of these meters drastically different. One regulates flow, while the other combines separate accounts to a single meter.  Do you know which is which?

A compound meter is used where high flow rates are necessary, but at times there are smaller rates of flow that still need to be accurately measured.

Compound meters have two measuring elements and a check valve to regulate flow between them. At high flow rates, water is normally diverted primarily or completely to the turbine-part of the meter. Read more >

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