Tag Archives: County Software

Dealing with Change: Tips for a Seamless Software Conversion

7K0A0190How many times have you heard the words, “that’s the way we’ve always done it” from a co-worker’s mouth? Most likely, a lot! So when it comes time to make a change—in assigned roles, vendors, software, or processes—it can be difficult! Especially when we’ve grown so accustomed to a certain way of doing things.

In the wise words of Socrates, “The secret of change is to focus all of your energy, not on fighting the old, but on building the new.”

At Black Mountain Software, we understand what it means to ask a county, municipality, school or utility to change. Read more >

Posted in Best Practices, BMS Products, BMS Staff, Cloud Computing, Office Efficiency, School Software, Small Cities, Technology, Utility Billing | Tagged , , , , , , , | Comments Off on Dealing with Change: Tips for a Seamless Software Conversion

Hardware That’s Not So Hard

by: Barbara Thomas, Support Specialist and Guest Blogger for the BMS Utility Billing Team

I’m a technophobe at heart. If I even have to plug into a USB connection on my computer, my hands shake. Nonetheless, so many of us are surviving, even thriving in the workplace thanks to devices like computers and printers and digital phone lines. Consider how smartphones have changed our lifestyles and eliminated the need for maps and telephone books and such, saving space and time for us.

Thanks to technology, even more labor saving devices can be really simple to use and can enable quick and accurate data entry and free up time that can be better spent performing customer service with a smile. Read more >

Posted in Best Practices, BMS Products, BMS Tech Tips, City Clerk Cafe, Cloud Computing, Office Efficiency, School Software, Small Cities, Technology, Utility Billing | Tagged , , , , , , | Comments Off on Hardware That’s Not So Hard

Chronicles of a Montana County Road Warrior (Guest Blog)

by: David Morton, Customer Solutions Coordinator and Guest Blogger for the BMS County Clerk Traveling Road Show Series

These are the chronicles of one David Morton, road warrior on a mission to solve client problems for Black Mountain’s Governmental Accounting Software.  What you are about to read is real.

December 12, 2012 – Mineral County (9am), Sanders County (1pm)

Bleary eyed, showered, shaved, and dressed, my double-knotted shoes are ready to venture out on the Northwestern Montana loop. Had I started with Libby instead of Superior, you could imagine me as a Montana stock car road warrior: antlered helmet, fur-covered fish in the back of my pickup, always turning left, and making multiple pit stops until I end back home. Read more >

Posted in BMS Events, BMS Staff, Customer Spotlight, Uncategorized | Tagged , , , , | Comments Off on Chronicles of a Montana County Road Warrior (Guest Blog)

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