Tag Archives: Credit

All About: Utility Security Deposits and Credit Policies

Whenever town councils decide to take a fresh look at policies they have in place, one of the things they might look at is utility receivables. Upon closer look, if utility receivables are inflated due to security deposits on accounts, a revamp of security deposit requirements may be considered. The Federal Trade Commission (FTC) along with various state agencies set specific guidelines for utility billing operations, including the management of security deposits. Remember to research these guidelines prior to making final decisions regarding changes to security deposit policies.

Ways to Protect Loss of Receivables in Utility Billing

Require a Security Deposit, and/or Letter of Guarantee. Read more >

Posted in Accounting Basics, Office Efficiency, Uncategorized, Utility Billing | Tagged , , , , , | Leave a comment

Software to Assist Local Governments with Energy Assistance Programs

By Julia Caro, Utility Billing Support Team Lead

Energy Assistance ProgramPayment Methods, programs funded by state and federal agencies to help pay energy bills for people who qualify as “low income,” are generally seen as a good thing.  But when trying to seamlessly integrate these programs into your billing infrastructure, a good thing can quickly go bad!  An emerging issue with local governments using these Energy Assistance Programs is implementing the proper payment procedures within their billing software.  Black Mountains Software has a solution for that, which makes this good thing even better!

What are the common guidelines for Energy Assistance Program billings? Read more >

Posted in BMS Partners, BMS Products, BMS Tech Tips | Tagged , , , , , | Leave a comment

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