Tag Archives: Financial Services

Utility Billing Software Enhancements: Autopay, Email, and Paperless Billing

English: email envelopeAny more, few of us remember the days of typewriters, carbon paper, and hand-written bills. As we continue to embrace technology, even those who grew up in the days of massive paper files can find ways to execute their very own Paper Reduction Act.

Monthly billings don’t come without mixed feelings at the offices of most Black Mountain Software Utility Billing clients. It’s what they do, and it makes their world turn, but it can be so much work with most municipal utility billing systems: print the bills, sort the bills, and stuff them in envelopes. Then there’s the postage and the post office, and their job doesn’t stop there! Read more >

Posted in BMS Products, Office Efficiency, Small Cities, Technology, Utility Billing | Tagged , , , , , , , | Comments Off on Utility Billing Software Enhancements: Autopay, Email, and Paperless Billing

5 Basic Cash Handling Principles and Procedures for Utility Providers

Cash

“Am I doing this right?”

“I know we’ve ‘always done it this way’ but why?”

These are the questions that run through the minds of cashiers and cash handlers in a utility company.  And that’s ok!  Why? Because there are answers to these questions!

Though policies may differ slightly between organizations, there are some general and specific cash handling procedures that can be implemented to improve – or maybe even explain – your cash handling processes. These basic principles for proper management of receipts fall into five areas: 1) establishing responsibility, 2) segregating duties, 3) restricting access, 4) independent verification, and 5) document procedures. Read more >

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How-To Time: Utility Billing Live Access Archiving

by: Jen Carlson, Installation Team Lead/Senior Support Specialist

If you are experiencing slowness or have used BMS Utility Billing software for many years, it might be in your best interest to optimize speed and space by Live Access Archiving. If you are interested, just contact Utility Billing Support and we will turn the proper parameter on for you, and then you can take it from there.

Live Access Archiving is designed to speed up the following processes:
1. Accessing interfacing applications from within Cash Receipting – Ex: clicking on the UB button to enter receipts.
2. Backups
3. Reindexing
4. Running Reports, especially large ones

The process is very simple! Read more >

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