Tag Archives: Human Resources

Is Your Workspace Dragging You Down? That Unsightly Mess May Be Why You Feel Stressed

For city clerks and office personnel, on-the-job stress is a common factor. From customer service headaches to technology failures, you are constantly bombarded with situations that test the limits of your patience. While you can’t change that irate customer’s behavior or drop-kick your IT person for another computer crash, you can find out if other factors are only adding to your stress level and hampering job performance. One of the biggest contributors to how you feel throughout the day is right under y our nose, and you may not realize that your desk and office environment are dragging you down.

A messy and disorganized workspace triggerFrustrated_man_at_a_desk_(cropped)s unconscious stress, and contributes to those feelings of being overwhelmed, behind in your work, or claustrophobic. Read more >

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The STEM Education Movement—Is a Too-Narrow Focus Harming Our Future Workforce?

Science and technology are driving our economic future, and in turn, influencing the education and career paths of new college students. In the software industry, stories of young innovators who become overnight millionaires abound, leading the new generation of students to pursue STEM-based majors (Science, Technology, Engineering and Mathematics academic disciplines). More employers want job candidates who are technologically savvy through STEM experience, even those in administrative positions. The STEM-concentrated academic arena promises to prepare students for the future ahead, and give them the best chance at landing the most lucrative, in-demand careers.

However, in their drive to stay on the cutting-edge, many students miss out on key components of a well-rounded education. Read more >

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How Black Mountain Software Helps Greet A New Hire

It’s done, and now it’s begun. The recruitment process–over. The first impressions–in the distant past. The acceptance agreement–signed and done. And now your new employee is at the front desk, reporting for the first time. What is going through their head? What are they feeling?

This may depend on what has already transpired between her/him and your company. If your workplace culture has made the employee feel warm and welcome throughout the hiring process, it is likely the new employee is positive and excited! And if they felt the environment was warm and inviting, it’s probably an indication that you are positive and excited as well! Read more >

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Close the Gender Pay Gap and Ask For More Money

MoneyFACT: On average, American full-time women earn 77 cents to every dollar earned by men.

FACT: Many women don’t even know they are being underpaid, so they cannot secure themselves equal pay for equal work.

FACT: Fifty-one percent of women report they are discouraged or forbidden from discussing their wages.

FACT: Women earn the majority of Bachelor’s, Master’s, and Doctorate Degrees.

FACT: You are most likely a part of these statistics, and don’t even know it.

There has been a lot of discussion about the President’s “Equal Pay for Women” in the news over the past several months. While this is all great news for working American women, we believe that we cannot sit around and wait for the government to mandate these equal pay rights. Read more >

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Keys to High Employee Retention and Job Satisfaction

What’s the big deal about employee retention? Though it’s hard to project the exact numbers, it is estimated that employee turnover costs employers anywhere from tens of thousands of dollars to 1.5 to two times the employee’s annual salary in direct and indirect costs. Some of the costs associated with the loss of an employee include:

  • Cost of hiring a new person
  • Time cost and direct cost of training a new employee and getting them up to full capacity
  • Loss of productivity
  • Lower employee morale
  • Lower customer service
  • More errors

After recently celebrating the 20 year anniversaries of Jayne Devlin, BMS Accounting Installation Manager, and Stacy Violett, BMS Utility Billing Software Development Lead,  we thought, “what better time to talk about retention than now?”

What does it take to hire and retain quality employees? Read more >

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Making a Flexible, Alternative, or Compressed Schedule “Work”

Flextime, compressed work schedules, telecommuting, and working from home have always been championed by workers, and scrutinized by management.  But after Yahoo! CEO Marissa Mayer took only two weeks maternity leave, then abolished working from home for Yahoo! employees, it seems work/life balance practices are being probed even more, despite the uprising of technologies and systems that make flexible and alternative work situations easier than ever to employ.

So how does an employee or manager successfully implement an alternative work schedule or flexible hours so both employee and employer benefit?  First, an approach must be defined, then the benefits and disadvantages weighed, and finally, a policy must be implemented. Read more >

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