Tag Archives: online

Have No Fear, Help Is Here (and it’s online!)

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Isn’t good customer service about the small things?  Like a friendly voice on the line, an available employee to help, or a knowledgeable support specialist to answer questions?  We think so! And that’s why Black Mountain Software is pleased to introduce our new online help system. Currently available in all of our Accounting Software products and coming soon for our Utility Billing products, live help is just a click away (just run Live Update at your earliest convenience to activate).

What’s so great about the new help system? The new online help is a dynamic, web-based help system. This means we have the ability to add new help content anytime, anywhere, and it is available for viewing by the customer immediately. Read more >

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